Frequently Asked Questions

System Requirements

  1. What are the system requirements to run the Nature.com toolbar?
  2. When will the Nature.com toolbar be available for other browsers?
  3. Do AOL browser users can install the Nature.com toolbar?

Installation

  1. Why do some users get an ActiveX error message when trying to install the Nature.com toolbar?
  2. The Nature.com toolbar is installed, but it does not appear on the browser.
  3. Why is the installation of the Nature.com toolbar failed even though using WindowsNT or 2000?
  4. How do users know a new version of the Nature.com toolbar is available?
  5. I followed instructions in this FAQ but my installation still fails. What do I do?

Using the Nature.com toolbar

  1. Is it possible to change the place of the Nature.com toolbar?
  2. Can I hide the Nature.com toolbar?
  3. How do I uninstall the Nature.com toolbar?

System Requirements

1: What are the system requirements to run the Nature.com toolbar?

The system requirements for running the Nature.com toolbar are:

Microsoft Windows (95, 98, ME, NT, 2000 or XP)

Microsoft Internet Explorer version 5.0 or greater

2: When will the Nature.com toolbar be available for other browsers?

Nature.com toolbar is only available for Internet Explorer for the moment. The implementation of the Nature.com toolbar with other browsers will be developped in the future.

 

3: Can AOL browser users install the Nature.com toolbar?

No. The Nature.com toolbar can only be installed on Microsoft Internet Explorer version 5.0 or greater for the moment.

Installation

1: Why do some users get an ActiveX error message when trying to install the Nature.com toolbar?

 

Your Internet security settings might be on High. This setting will prevent ActiveX controls from running. To install the Nature.com toolbar, you must have ActiveX controls enabled. To do this, apply the following steps:

From your browser, select Tools > Internet Options

Click on the Security Tab

Click on the Internet icon in the window

Change security setting to Medium

Click OK

Or you may try to reinstall the Nature.com toolbar.

2: The Nature.com toolbar is installed, but it does not appear on the browser.

From your browser, click on "View > Toolbars" and select the name of the toolbar.

 

3: Why is the installation of the Nature.com toolbar failed even though using WindowsNT or 2000?

If the user is running WindowsNT or Windows 2000, he has to check with his system administrator that he has the administrative privileges required to install applications.

 

4: How do users know a new version of the Nature.com toolbar is available?

The Nature.com toolbar has an auto-update system. Users are notified when an update is made to the toolbar’s DLL. To ensure a flawless update, a warning is issued if more than one instance of Internet Explorer is opened.

 

5: I followed instructions in this FAQ but my installation still fails. What do I do?

If you still have trouble installing the Nature.com toolbar, contact NPG customer service

 

Using the Nature.com toolbar

1: Is it possible to change the place of the Nature.com toolbar?

Yes. Just click on the left side of the toolbar (between the nature.com button and the vertical line), and drag it to a new position on the browser navigation bar.

 

2: Can the user hide and make reappear the Nature.com toolbar?

To hide the Nature.com toolbar:

Click on the Nature.com toolbar logo to access the drop down menu.

Select the "Hide bar" menu item.

To make the Nature.com toolbar reappear:

From your browser, click View > Toolbar.

Select the Nature.com toolbar from the list displayed.

3: How do I uninstall the Nature.com toolbar?

Easy. Just select the “Uninstall toolbar” option from drop-down menu below the Nature.com  button to access the uninstall page. Make sure that all other browser windows are closed before you uninstall the toolbar.